PerkUp

Thomas Mirmotahari

Cameron Soregaroli

What PerkUp is, how to reach support, and the first steps for reward recipients and admins.

Getting Started

Explains how to reach PerkUp support via the in-app/help-center messenger or email, what to include for a faster reply, and how to get handed off to a human.

How to contact PerkUp support (and when to expect a reply)

An overview of PerkUp's rewards and gifting platform — swag, gift catalog, gift cards, and the Perk Card — and why companies use it.

What is PerkUp?

The PerkUp Glossary

What PerkUp does and how to contact support.

About PerkUp

Walks a reward recipient through the claim-link, reveal, checkout, and confirmation flow, including swap/convert options and what to do if the reward isn't showing up.

I received a PerkUp gift or reward — what do I do?

Explains PerkUp's passwordless sign-in (Google sign-in, email magic link, or company SSO) and the most common reasons members get stuck signing in.

Creating your account and logging in

Explains that rewards are fully employer-funded, personal funds are an optional add-on, and international customs fees are 100% reimbursed by PerkUp through support.

Do I have to pay for anything as a recipient?

You received a PerkUp reward — here's what to do next.

For reward recipients

A three-step checklist for new admins: add funds via invoice, add your team, and send your first reward.

Admin quick-start: set up your org in 30 minutes

Explains PerkUp's three roles (admin, manager, member) and the funding account permission layer (full/send/view) that determines who can actually send rewards.

PerkUp roles explained: admin, manager, member

Your organization settings: Overview and tips

Set up your organization and send your first reward.

For admins

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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