PerkUp

Explains where in PerkUp to find live shipment status, carrier tracking, and delivery updates for an order.

How to track your order

Sets delivery-time expectations by order type — on-demand swag, bulk swag, Amazon, and gift cards.

Shipping timelines: how long orders take

Explains why shipments show as delayed or stalled in transit and when to contact support versus wait.

My order is delayed or stuck 'in transit'

Walks members through what to do, and what happens next, when an order's estimated delivery date passes with no package.

My order never arrived

Steps a member should take when tracking shows delivered but the package hasn't arrived, including when and how to escalate to support.

Tracking says delivered but I don't have it

Ordered swag or a gift and see no tracking number? Here's when tracking appears and when to check in.

Why doesn't my order have tracking yet?

Cameron Soregaroli

Thomas Mirmotahari

Tracking numbers, shipping timelines, and delayed or missing packages.

Tracking your order

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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