This article explains how long different PerkUp order types typically take to arrive, since shipping speed depends on what you ordered.
How long does swag take to arrive?
On-demand swag is printed specifically for your order before it ships. It ships within 10 business days of the order being placed — total delivery time beyond that depends on the destination, so check your order's tracking view once it's on the way for the carrier's current estimate.
Swag your admin produced in advance and stocked in a collection doesn't need the on-demand print step, so it can move faster once your order is placed. Delivery time still depends on where it ships from and where it's going, so your order's tracking view is the most accurate estimate once the shipment is on its way.
How long do Amazon orders take?
Amazon orders follow Amazon's own delivery estimate, shown at checkout and on your order's tracking page. Because Amazon fulfills and ships these orders directly, PerkUp doesn't set or guarantee the delivery window — check the estimate on your order for the most accurate date.
How long do gift cards take?
Gift cards are mostly instant — your code and any PIN typically arrive within minutes of redeeming, both in your order details and in a confirmation email. A few brands can take longer than instant to deliver. If a gift card has taken longer than expected, see "Where's my gift card code?".
What if my order is taking longer than these timelines?
Check your order's tracking view on the Transactions page first — the estimated delivery date there reflects the carrier's current information and is more accurate than a general timeline. If your order has passed its estimated delivery date, see "My order is delayed or stuck 'in transit'" for what to expect and when to contact support.