No tracking yet almost always means your order is still in production — tracking is only generated when the package ships.
When will tracking appear?
On-demand swag is made to order and typically ships within 10 business days. During production there's nothing to track yet — that's normal. The moment a shipping label is created, tracking appears on your order in the Transactions page and we email it to you automatically.
Where do I find it?
Open Transactions, select the order, and the tracking number and carrier link are shown with the order details. Orders with multiple items can ship in separate packages — each shipment gets its own tracking number, so check every shipment on the order.
When should I contact support?
If no tracking number is available after 2 weeks from ordering, reach out through the messenger and include the order or transaction ID from your Transactions page so we can check the order right away.
Sending a bulk order?
For bulk swag, production doesn't start until every design proof is approved — see "Placing a bulk swag order" for the full timeline.