Perkup

PerkUp Help Center

PerkUp is a swag and gifting platform that helps you send branded items, gift cards, and curated gifts to your employees, customers, and partners globally.

It’s built to support teams like HR, marketing, and operations who need a simpler way to manage swag and gifting. With PerkUp, you don’t need to juggle multiple vendors, store inventory in your office, or worry about international shipping logistics.

We offer a wide range of customizable swag — everything from well-known brands like Nike and The North Face to fully white-label options.

 (ideal for events, conferences, or onboarding kits)

Our global gift catalog includes over 60,000 curated items. You can choose from categories like food and drink, electronics, home goods, books, and more.

PerkUp offers over 5,000 digital gift cards from global brands like Amazon, Uber Eats, and Netflix. These are delivered instantly and the catalog is localized by country.

The Perk Card is a prepaid Visa card that works like a debit card. You can send it as a reward to team members who can use the funds however they like — online or in stores. It works in over 200 countries and can be added to Apple Wallet, Google Pay and Samsung Pay.

 To send global rewards without managing shipping

To automate employee milestones like birthdays and work anniversaries

To give people something they actually want

If you’re just getting started, head to your dashboard or check out our other Help Center articles for step-by-step guides.

Need help? Our support team is here Monday through Friday and happy to assist.

Everything you need to know to get started on the platform!

What is PerkUp?

PerkUp is a gifting and swag management platform designed to help teams send meaningful rewards to employees, customers, and partners—anywhere in the world.

PerkUp allows you to create, store, and send branded swag through two flexible options:

: Send items one at a time with no minimums. Perfect for new hires, spot rewards, or remote teams.

: Order larger quantities for events, conferences, or team-wide programs. We manage storage and global shipping for you.

You can choose from premium branded items (e.g., Nike, North Face) or fully custom white-label products.

: A curated catalog of 60,000+ physical gifts across dozens of categories, shipped directly to recipients.

: Over 5,000 digital gift cards from top global brands like Amazon, Uber Eats, and Netflix. All gift cards are region-optimized based on recipient location.

The Perk Card is a prepaid Visa card you can issue directly to team members. Features include:

Compatible with Apple Wallet and Google Pay

Works in over 200 countries with no foreign exchange fees

You can schedule rewards based on key lifecycle events:

: Send swag or funds automatically before or after the employee’s start date.

: Set up recurring automations to celebrate milestones.

All automation activity can be tracked and downloaded for review.

Send items directly to an employee’s home or office. You can also send spot rewards on the fly with pre-set templates for things like:

Use the Events tab to manage swag shipments for upcoming marketing events or conferences. You can:

Define event details and delivery windows

Upload and manage your employee directory directly in PerkUp. You can:

Manage budgets and team assignments Customize fields like employee ID, start date, and department

Toggle between organizations if you manage multiple entities

PerkUp supports flexible access management. You can:

Set who can send rewards, view balances, or manage swag

Assign specific budgets to managers or departments

Control visibility and transaction limits by role

You can fund your company balance via bank transfer or credit card and manage invoices directly in your account.

PerkUp integrates with key tools to streamline your workflows:

 (e.g., Rippling, BambooHR): Sync employee data for automated gifting

: Purchase gifts directly through your business account

: Quickly bulk upload people or rewards via spreadsheet

PerkUp is SOC 2 Type II compliant and regularly completes external penetration testing. You can request security documentation at any time. We also prioritize sustainable operations through local sourcing, warehousing, and verified factory partners.

PerkUp features explained

This glossary defines common terms you’ll see throughout the PerkUp platform. It’s designed to help you understand how different features work and how to navigate the system with confidence.

Swag items that can be ordered and shipped one at a time, without any minimum order quantity. These are typically stored and fulfilled through PerkUp’s global warehouse network. Ideal for new hires, remote teams, or one-off rewards.

Larger swag orders placed in advance, usually for events or team-wide programs. Items are produced, stored in a PerkUp warehouse, and then distributed as needed.

A customizable storefront where employees can redeem PerkUp funds for swag selected by your organization. Admins can control inventory, branding, and eligibility.

A prepaid Visa card issued through PerkUp. It can be used online or in-store (via Apple Wallet or Google Pay), works in over 200 countries, and has no foreign exchange fees. Available in virtual or physical form.

Cash-value rewards that can be sent to a recipient’s PerkUp account. These can be spent on swag, gift cards, or transferred to a Perk Card.

Digital gift cards from over 5,000 global brands. Recipients can choose the card they want and redeem it instantly, based on their country or region.

PerkUp’s curated selection of 60,000+ physical gifts, available for sending globally. Gifts are sorted by category, recipient type, and occasion.

A one-time reward sent to recognize an individual or team. Spot rewards can be monetary, swag-based, or gift-based, and are often used for performance recognition or peer-to-peer programs.

A scheduled workflow that sends rewards automatically based on triggers like start date, birthday, or work anniversary. Automations can include reminders to managers and custom messages.

A list of employees uploaded into PerkUp. This includes their name, email, department, manager, start date, birthday, and other custom fields used for sending gifts and assigning budgets.

A module used to coordinate swag shipments to conferences, trade shows, or other marketing events. Includes tools for scheduling deliveries, assigning shipping addresses, and uploading required shipping documentation.

The available funds in your organization’s PerkUp account. Admins can allocate balances to teams or managers and fund the account via credit card or bank transfer.

Sub-accounts or limits assigned to specific users or teams. Budgets help organizations manage spending and track allocation across departments or locations.

Access controls that determine what a user can see or do within the platform. Common roles include Admin, Manager, and Member, each with different levels of visibility and control.

A standard user who can receive rewards, view their transaction history, and redeem funds. Members do not have access to admin tools or budget management.

A user who can send rewards to their direct reports, manage team budgets (if enabled), and view team activity. Permissions can be customized by the Admin.

A user with full access to the platform, including user management, reporting, budgets, automation, and integration settings.

A connection between PerkUp and your HR platform (e.g., Rippling, BambooHR) used to sync employee data such as start dates, birthdays, departments, and employment status.

An optional integration that enables PerkUp to send automated reward notifications to recipients and managers directly in Slack.

Allows eligible users to place Amazon Business orders directly through PerkUp. Orders are tracked and linked to your gifting activity.

A tag used to filter or organize employees within the People Directory. Common labels include region, team, or employee type.

An employee’s first day at the company, used to trigger new hire automations and help track tenure-based rewards.

A user who has been deactivated or removed from access. This status prevents them from receiving or spending rewards.

A downloadable report showing all rewards sent through the platform, including type, amount, recipient, and delivery status.

Insights into how employees interact with rewards, including redemption rates, swag usage, and gift card selection trends.

If there’s a term you don’t see here, reach out to our support team and we’ll be happy to clarify it for you.

The PerkUp Glossary

PerkUp helps companies increase employee engagement by making swag and gifting personal, timely, and easy to manage at scale. Whether you’re welcoming new hires, recognizing milestones, or running marketing events, PerkUp gives you the tools to deliver meaningful, on-brand experiences.

Choose from premium swag, global gift cards, local gifts, and custom swag kits. All options are designed to be high-quality, globally accessible, and fully customizable to your brand.

Connect PerkUp to your HRIS to automate gifting for birthdays, work anniversaries, and new hires. Use preset triggers to schedule rewards without manual work and ensure consistency across teams and regions.

Assign budgets by department, region, or manager. Control who can send gifts, approve orders, and access swag. This keeps spending in check while empowering teams to engage their people directly.

Track every step of the swag process in one dashboard. Monitor inventory, view shipping status, measure swag received rates, and stay ahead of fulfillment timelines for key campaigns.

PerkUp ensures your swag and gifts are aligned with your brand standards—from product selection to packaging and messaging—so that every interaction feels thoughtful and consistent.

With global warehousing, international shipping, and region-specific catalogs, PerkUp helps you run gifting and recognition programs that reach employees and customers wherever they are.

Use PerkUp to turn rewards into lasting engagement—without the hassle of managing logistics, multiple vendors, or spreadsheets.

Improving engagement with PerkUp

Here for the first time? See how PerkUp can help you driving employee engagement.

Platform Overview