PerkUp

Explains how to report a wrong, missing, or damaged order to support and get a replacement or refund.

Received a wrong, missing, or damaged item

Explains that order refunds return to your PerkUp balance and how to check refund status in Transactions since no refund email is sent.

Where's my refund?

Missed deliveries, packages held by the carrier, and free reshipment windows.

Delivery failed or package returned to sender — what happens now?

Explains PerkUp's rules for replacements, size exchanges, and delivery problems on swag orders, including exactly what to send support for each situation.

PerkUp's order policies

Thomas Mirmotahari

Cameron Soregaroli

Damaged, wrong, or missing items, refunds, and PerkUp's order policies.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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