This article explains how payment terms work on PerkUp invoices and how to request a change.
What payment terms does PerkUp use by default?
Every PerkUp invoice is issued with Net-30 payment terms by default. That means an invoice is due 30 days from its issue date. You can see the exact due date on each invoice from your Billing page, and on the hosted Stripe invoice page you land on when you open or pay it.
Can I change my payment terms myself?
No. Payment terms are not self-serve. There's no setting in the app to switch your terms from Net-30 to something else — this is configured on your account by your PerkUp Customer Success Manager (CSM).
If you need different terms, contact support through the messenger on this help center or in the app and ask to be connected with your CSM. Available terms include Net 7, Net 14, Net 30, Net 45, Net 60, and custom arrangements. Whatever terms your CSM sets will show up automatically on your Billing page and on future invoices — no further action needed on your end.
Where do I see the terms on an invoice?
Your Billing page lists every invoice for your org — date, invoice number, status, and amount — and lets you pick between billing entities if your org has more than one. Each invoice links out to a hosted Stripe invoice page where you can view the due date, pay, or download the PDF. Individual account pages show the same invoice list, filtered to that account.
Does changing payment terms affect how I pay?
No. Payment terms only change the due date on your invoices — they don't change how you pay. You can still pay by credit card (3% processing fee, $3.00 minimum) or bank transfer (no fee) on the hosted invoice page. For details on paying and downloading invoices, see "Finding, viewing, and paying your invoices".