Perkup

PerkUp Help Center

Thank you for shopping with PerkUp - we appreciate your support! Please review our policies before ordering to ensure a knowledgeable swag experience.

If your order was damaged during shipment, PerkUp will take full responsibility and provide a free replacement. Please reach out to our team via the support chat, 

share a detailed description of the problem

 where we can see the issue. Any claims must be submitted within 30 days of receiving the product. Once we’ve reviewed the case, we’ll gladly send you the product and reship it!

We're sorry that you wish to return your order. PerkUp does not cover any refunds or returns due to buyer's remorse, so we won't be able to issue a refund for orders. We appreciate your understanding of this.

PerkUp cannot provide size exchanges on orders once they've been delivered and after they're successfully delivered. Please 

 before placing your order to avoid purchasing an incorrect size. Thank you for understanding.

The mail carrier attempted delivery, but I couldn't recieve the package:

If the mail carrier attempted to deliver your package but you could not receive it, we can offer a free reshipment within 30 days of the product being returned to us. However, you must contact us before this 30-day period expires to arrange the reshipment. 

, we cannot offer a free reshipment. In that case, you must either repurchase the product or ask your organization'organization'send the reward.

My order says delivered, but I did not receive it.

If your order shows as delivered, but you haven't recieve it, please consider the following:

 Double-check that the shipping address on your order is correct.

Check with Household Members or Neighbors:

 Ensure that someone else in your household or a neighbor has not received the package on your behalf.

 Packages are sometimes left in the mailbox, so be sure to check that as well.

Please don't hesitate to contact our support team if you have further questions about PerkUp's policies.

Amazon Business

PerkUp's Amazon orders Policy