Perk Cards are designed to renew automatically as their expiry date approaches — see "My card is expiring — what happens?". If your card still shows an expired date and transactions are declining, contact support through the messenger and we'll issue a fresh virtual card on the spot; the new card details can take up to 15 minutes to appear in your account.
After a reissue
The old card number stops working immediately.
Re-add the new card to Apple Wallet or Google Pay — wallet entries don't update on their own.
Update any subscriptions or saved checkouts that used the old number.
Your balance and rewards carry over automatically — there's nothing to re-activate.
The same reissue fixes suspected-fraud blocks: we replace the card number, CVC, and expiry so you can keep spending safely.