This article explains how to request deletion of your PerkUp account and personal data.
Can I delete my PerkUp account myself?
There's no self-serve "delete account" button in PerkUp. Account and data deletion requests are handled by our support team directly, so a real person can confirm your identity and walk through what deletion means for any pending rewards or balance first.
How do I request my account or data be deleted?
Contact support through the messenger on this help center or in the app and ask for your account and data to be deleted. Let them know if you want your entire account removed or only specific personal data deleted, since these can be handled differently depending on what your company's admin needs to keep for their own records.
What happens to my balance and pending rewards if I delete my account?
Deleting your account isn't reversible. If you have an unclaimed reward or unspent balance you still want to use, use it or talk to support before you request deletion. Support can explain what deletion means for any pending rewards or balance tied to your account before anything is removed.
Where can I read more about how PerkUp handles my data?
For PerkUp's broader data handling and security practices, see "Overview of PerkUp's security and privacy practices" and the "SOC 2 Type II compliance summary" article, or visit PerkUp's security page.