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How to get a physical Perk Card

Explains how to request a physical Perk Card via the support messenger, shipping timelines, US/Canada availability, and that it replaces your virtual card.

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Written by Cameron Soregaroli

This article explains how to request a physical Perk Card and what happens to your virtual card when you do.

How do I request a physical Perk Card?

There's no self-serve button for this — you request a physical Perk Card through the support messenger. Here's how:

  1. Open the chat messenger in the app or on this help center.

  2. Tell support you'd like a physical Perk Card.

  3. Send your home address so we know where to ship it.

Your physical Perk Card arrives in 5–10 business days.

Important: a physical card replaces your virtual card

Requesting a physical Perk Card is not an "in addition to" — it's a swap. Once your physical card is issued, your virtual card number stops working. Your balance carries over to the new physical card, but any merchant, subscription, or saved payment method still using your old virtual card number will start declining.

Before you request a physical card, update any subscriptions or saved payment methods that charge your virtual Perk Card, so you don't get an unexpected decline mid-billing-cycle.

Who can get a physical Perk Card?

Physical Perk Cards are available to members in the United States and Canada only.

What about Apple Wallet or Google Pay?

Adding a card to Apple Wallet or Google Pay is a separate topic from getting a physical card — see "Adding your Perk Card to Apple Wallet" and "Adding your Perk Card to Google Pay" for those steps.

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