PerkUp Domain Migration IT Guide

PerkUp is migrating from perkupapp.com to perkup.com. During the transition period, both domains will remain active. This guide covers the changes your IT team needs to be aware of and any actions required to ensure uninterrupted service.

1. Domains to Allowlist

To ensure continued access to PerkUp, please allowlist the following domains in your firewalls, web proxies, and any network security tools:

Important: Both domains must be supported simultaneously. Do not remove perkupapp.com until we confirm the migration is fully complete.

2. Web App URL Change

The PerkUp web application is moving to a new URL:

Both URLs will work during the transition period. Requests to my.perkupapp.com will automatically redirect to my.perkup.com. If your organization uses web filtering or proxy rules that allowlist specific URLs for employee access, please add my.perkup.com to your allowlist.

3. Email Sender Address Changes

PerkUp sends emails from the following addresses. Each will transition from @perkupapp.com to @perkup.com:

Please allowlist all new @perkup.com sender addresses in your email security tools (e.g., Proofpoint, Mimecast, Microsoft Defender, Google Workspace) to prevent messages from being flagged as spam or blocked.

4. Email Authentication (SPF, DKIM, DMARC)

PerkUp’s new perkup.com domain has fully configured SPF, DKIM, and DMARC records. Emails from @perkup.com will pass standard authentication checks. If your organization uses strict email policies, you can verify our records by looking up the DNS entries for perkup.com.

5. SSO / SAML Configuration

If your organization uses SSO to authenticate with PerkUp, we will communicate any required changes to redirect URIs or entity IDs separately before they take effect. No SSO changes are needed at this time, but please be aware that updates may be required later in the migration.

6. Bookmarks and Saved Links

All existing perkupapp.com URLs will redirect to their perkup.com equivalents. Bookmarks and saved links will continue to work. However, we recommend updating saved bookmarks to perkup.com for the best experience going forward.

7. Timeline

Both perkupapp.com and perkup.com will operate in parallel throughout the transition. We will notify you before any domain is fully retired. There is no hard deadline for IT changes, but we recommend allowlisting the new domain as soon as possible to avoid any disruption.

8. IT Action Checklist

9. Questions?

If you have questions or run into issues during the transition, please contact us at cameron@perkupapp.com.